What we offer

Built for businesses that can't afford to miss a customer.

Four plans designed to grow with you — from always-on customer service to full booking automation and AI-powered business insights.

In every plan

The foundation that powers it all.

🧠

Learns your business

We scan your website and build a knowledge base from your content — services, pricing, FAQs, policies. The AI answers from your actual information, not guesswork.

🚨

Smart escalation

The AI knows when to step back. Complaints, legal questions, refund disputes, safety concerns — automatically handed off to your team every time.

💬

Conversational, not robotic

Short, direct answers. No walls of text. The bot responds like a helpful human — friendly, concise, and on-brand for your business.

⚙️

Custom instructions

You set the rules — your tone, your escalation triggers, your sensitive topics. The AI follows your playbook, not a generic template.

🌐

One line of code

A single script tag on your website and you're live. No plugins, no complex integrations, no developer needed.

🔒

Fully isolated per client

Your data is yours. Every client runs in a completely separate environment — your customers' conversations are never shared or mixed with anyone else's.

Starter

Always on. Always answering.

$50 / month

The essentials for small businesses that want to stop missing customers after hours. Your AI handles the common questions so you don't have to.

  • 24/7 AI customer service on your website
  • Full website scan and knowledge base setup
  • Custom AI instruction set for your business
  • Automatic escalation for complaints, legal questions, and safety concerns
  • Sentiment detection — frustrated customers always reach a human
  • Client-defined keyword triggers for sensitive topics
  • Monthly performance check-in with your account manager
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What your customers experience
Ask a question at 11pm — get an instant answer
Complex question? Routed to your team automatically
Frustrated tone detected — escalated immediately
Answers sourced directly from your website content
Consistent, on-brand responses every time
Perfect for service businesses, tradespeople, clinics, and retail — anyone who gets the same questions over and over and wants to stop answering them manually.
Plus — Most popular

See exactly what your customers are asking.

$79 / month

Everything in Starter, plus a full conversation dashboard so you can see every chat, spot patterns, and understand your customers better.

  • Everything included in Starter
  • Conversation dashboard with full chat history
  • Filter conversations by date, mode, and escalation type
  • See the exact questions customers are asking
  • Identify gaps in your website content
  • Track escalation rate over time
  • Understand which topics your AI handles well — and which it doesn't
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Your dashboard gives you
Every conversation, searchable and filterable
Which questions your AI answered vs escalated
Escalation reasons — complaint, legal, sentiment
Session history so you can follow full conversations
Content gaps — questions the AI couldn't answer
Most clients upgrade to Plus within the first month. Once you see what your customers are actually asking at 10pm, it changes how you think about your business.
Pro — Full service

Your AI handles bookings, start to finish.

$100 / month

Everything in Plus, with AI-powered booking handling built around your specific business process — so you wake up to filled appointments, not missed enquiries.

  • Everything included in Plus
  • AI booking and enquiry handling, tailored to your business
  • Collects name, contact details, service type, and any business-specific info
  • Instant email notification to you when a booking comes in
  • Automatic confirmation email sent to your customer
  • Bookings dashboard — view and manage all enquiries in one place
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Built around your booking process
Psychology clinic — collects clinician preference, referral status, appointment type
Plumber — collects job description and suburb for quoting
Mechanic — collects car details, issue description, and availability
Any business — we configure the flow during onboarding
No generic booking forms. The AI follows your actual process — asking the right questions for your business, one at a time, conversationally.
Business — AI insights

Your data tells you how to grow.

$149 / month

Everything in Pro, plus an AI assistant in your dashboard that knows your business inside out — and a monthly report that tells you exactly what's working and what isn't.

  • Everything included in Pro
  • Dashboard AI assistant — chat with your own business data
  • Ask what customers are asking most, what's going unanswered, what to fix
  • Get website and marketing improvement suggestions based on real conversation patterns
  • Monthly analytics report — conversations, escalation rate, top questions, bookings
  • Report delivered to your inbox on the 1st of every month
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Ask your AI assistant anything
"What are customers asking about most this month?"
"What questions is the AI failing to answer?"
"What should I add to my website based on these conversations?"
"How should I branch out my marketing?"
Your chatbot has been listening to your customers all month. Business tier lets you actually ask it what it learned.
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Not sure which plan is right for you?

Book a free 20 minute call and we'll walk you through exactly what Inflow AI would look like for your business.

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